Why southern Connecticut?

  • Great Mix of Commercial & Residential

    Allows us to grow our commercial market place while gaining consistent work from residential losses.

  • Proximity to New York & New Jersey

    Allows us to service existing customers in the area and to provide additional support to our existing franchises in New York City as needed.

  • Marketplace Growth

    Allows us access to new commercial account growth. We would be especially appealing for those companies operating in both Connecticut & New York.

  • Existing Business

    Many of our New York & Rhode Island clients own or manage businesses in Connecticut. This location would give us better access to those clients.

  • Success In Connecticut

    In 2018 our team closed over $2 Million in sales in Connecticut.

  • Complete Coverage of the Beltway

    With more coverage along the I-95 corridor we could have a better opportunity to attract large commercial accounts stretching over the same region.

Organization Chart

SERVPRO OF Darien, New Canton, Stamford - 2 Mitigation, 1 Construction

Fully-Managed Franchise - Organizational Salary Chart

Management & Experience

With over 12 years of experience in disaster restoration in the New England and New York area, this location will be the perfect fit for our management team. We currently work in the Connecticut area on a consistent basis due to our relationship with clients across the region and are looking to expand our operations by improving our ability to respond to clients in the southern part of the state.

Dion Luzzi will personally manage Darien/New Canton/Stamford franchise to bring the business to fruition. Our sales team is experienced on the road and has successfully gained clientele in Rhode Island, Connecticut, New York, New Jersey, and several other U.S. states and will help to train our new sales team members for success. This location will allow us unfettered access to our equipment and experienced team members up and down the I-95 beltway in the southern part of New England allowing us to more efficiently serve clients throughout the region.

This fully-managed franchise will employ enthusiastic team members, ideally, those who are familiar with the Darien/New Canton/Stamford region, and who will be trained by our experienced team from New York and Rhode Island.

Quality Control Management

  • Workcenter

    We train all essential employees on the SERVPRO Workcenter Platform. Our team of experienced Workcenter users will be essential in training and supporting Workcenter for employees.

  • Drybook Mobile

    We train all essential employees on SERVPRO's Drybook Mobile Platform. Our team of experienced Drybook managers will be essential in training and supporting Drybook for new employees.

  • CCTV

    We will utilize Closed Caption Television to secure our office location and ensure accountability our employees.

  • Fleetsharp

    We will utilize Fleetsharp to monitor our crew and our vehicles at all times.

  • Office-Connect

    Our custom developed web-application allows employees in the field to send job site information in real-time, calculate job estimates instantly and more.

We utilize all these process currently in local, LLRT and storm responses.

Goals & Logistics

  • Goals

    • Become a 30 million company
    • Maximize relationships in the southern Connecticut area.
    •  Leverage our existing equipment resources, labor resources and sales abilities to give us a competitive edge in the CT/NY market.
    • Increase brand awareness in the southern Connecticut marketplace.

  • Logistics

    • Travel from Rhode Island to Connecticut or New York to Connecticut is not only manageable but helpful to the growth of all of our franchises.
    • We currently take adjuster referrals in Connecticut. By receiving a license and recruiting local personal we will have a successful fourth license. Our LLRT will help train and grow this new market place and license.

Sales Overview

  • Residential Strategies

    • Residential SMR will focus on insurance agents, plumbers, builders, Adjusters and carriers. (Number of agents, plumbers, builders)
    • Aggressive online advertising for lead generation.
    • Expand existing relationships with PURE, NBIC, OBE, CHUBB, NATIONWIDE, HUB
    • Increase brand awareness in the southern Connecticut marketplace.

  • Commercial & Government Strategies

    CSMR: Work with area Schools, Adjusting firms, Healthcare, Municipalities, Property Managers, Industrial

    Builders Risk Broker: Eric
    Adjusting Firms: YORK, EAGLE
    Consultants: JS HELD, WAKLEE
    Carriers: NATIONWIDE, ACE

  • End of Year 2020

    $2 Million +

Team Overview

  • Production

    • Use existing personnel to manage, train and recruit qualified team members.
    • New hires will be brought onboard within 30 days.
    • We will use Strategic Cleaning, TradeSource and Catstaff as a temporary providers of crew technicians until we hire. We have been using these companies nationally for years.

  • Administration

    • Rhode Island & New York office personnel will manage, train and recruit qualified administrative team members.
    • New technician hires will be brought onboard within 30 days.
    • New Sales & Administrative Managers will be brought onboard within 30 days.

Advertising & Lead Generation

  • Google Ads

    • Our experienced marketing team will set up Google Ads for relevant keyword searches in Darien, New Canton & Stamford, CT.
    • We will use an aggressive online ad spend to dominate the market for relative keywords & to generate leads.
    • Leverage our online advertising experience to empower our sales team with more qualified leads.

  • Newsletters & Social Media

    • We will research area businesses & contacts relative to our services and purchase email lists so we can add them to our weekly newsletters.
    • Newsletters provide mindful insight into the type of work we can provide and upcoming weather related events that may occur.
    • Use our social media platforms to promote our capabilities, share stories about our work and our talented techs out in the field, and provide interesting articles relative to our business.
    • Create back-of-mind brand awareness for SERVPRO by reaching clients on many different platforms.

Thank you for your consideration.